Questions before a quotation

Clarity before we get started.

Find concise answers about the process, scope and individual cleaning services. Your property receives an individually defined quotation.

01

Solution

Moving & property handover

Is the handover guarantee included automatically?

No. Its scope, conditions and any remedial cleaning are expressly agreed in the quotation.

Is broom-clean the same as a final clean?

No. Broom-clean describes a reduced finish, often after clearance. The tenancy agreement and agreed handover standard remain decisive.

Can clearance and cleaning be booked separately?

Yes. We recommend one coordinated process when both must be completed before the same handover date.

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02

Solution

Construction & floor cleaning

Which building phases do you cover?

Rough, intermediate and final construction cleaning can be quoted individually or as one coordinated sequence.

Is floor treatment automatically included?

No. Deep cleaning, initial care and any sealing are defined by material and itemised separately.

What is needed for a quotation?

Area, project phase, surfaces, access, schedule and useful photos or plans.

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03

Solution

Property & grounds care

Do you offer annual agreements?

Yes. Scope, frequency, seasonal tasks and response routes are defined for the individual property.

Can garden care be added separately?

Yes. It can form part of recurring care or a clearly defined seasonal assignment.

How are issues reported?

Depending on the package, through checklists, photographs and an agreed channel to the responsible contact.

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04

Specialist cleaning

Upholstery & mattress cleaning

Will every stain disappear completely?

That depends on the material, age and previous treatment. We assess the realistic improvement before starting.

How long does drying take?

It depends on the material, method, room climate and ventilation and is explained on site.

Can cleaning be done on site?

In many cases, yes. Access, power, water and protection of surrounding areas are clarified first.

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05

Specialist cleaning

Solar panel cleaning

Does cleaning always improve yield?

Not every type of dirt causes the same loss. We do not promise a blanket increase, but deliver appropriate cleaning based on condition.

Do you work on every roof?

No. Work proceeds only when access and protective measures can be planned safely.

What is needed for a quotation?

System size, roof type, pitch, access, known contamination and useful photographs.

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06

Specialist cleaning

Kitchen extraction cleaning

Is this a fire-safety inspection?

No. We document the agreed cleaning; official inspections or technical certification are only promised when specifically qualified and commissioned.

Are all ducts cleaned?

Scope depends on access, inspection openings and the system and is defined after an on-site assessment.

Will I receive documentation?

Photo documentation or a cleaning record can be agreed as part of the quotation.

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